← All guides
Response examples by industry
Tone and length can vary by sector. Here are pointers and examples by business type.
A restaurant doesn't write like a plumber; a hotel doesn't write like a salon. Matching your tone to your industry makes replies feel natural and credible.
Restaurant, bar, café
Warm, personal tone. Short, sincere replies work well.
Salon, spa
Professional but friendly. Thank them and invite them back.
Hotel, B&B
Polished and welcoming. Mention the stay or the team.
Trades (plumber, electrician, etc.)
More formal and factual. Short and to the point.
What to avoid in all sectors
- Generic, identical replies to every review.
- Overly long or salesy tone.
Replies tailored to your industry, in seconds
Notavy adapts tone to your business type and generates 3 options. You keep control of the final text.
Try Notavy free